Limited Access to Legal Services: A Study on Employee Well-being and Workplace Equity
In collaboration with a leading insurance provider, Big Village Insights was tasked with uncovering the impact of legal plans on employee well-being, productivity, and perceptions of workplace equity. The mission was clear: understand the contours of this evolving landscape and shed light on how legal benefits can drive positive change. The comprehensive study involved three distinct phases and leveraged the insight of four Expert by Big Village advisors – an EVP of HR & DEI, a Lecturer of Business Law and ethics, a Civil Attorney and Consultant, and an Adjunct Professor and Consultant in the Department of Social Justice & Social Change.
Big Village Insights kicked off the exploration with a three-day online community, engaging in conversations with 28 full-time employees from diverse backgrounds. These conversations delved into the state of legal access and, more importantly, the participants’ understanding of legal plans.
To gain a broader perspective, this insurance provider partnered with Expert by Big Village to interview four DEI and legal thought leaders. The team utilized its internal network, containing thousands of opinion leaders spanning all industries, as well as custom recruitment to find the ideal experts on these key topics. These luminaries shared insights into the legal landscape and the intricacies between diversity, equity, and inclusion within organizations. Their invaluable input provided context for understanding the role of legal plans in addressing these vital concerns.
The final phase was the quantitative study—a survey of 5,023 employees. This survey sought to uncover the prevalence of legal issues, the influence of legal benefits on employee financial and mental health, the correlation with workforce productivity, and employees’ perceptions of workplace equity. The results were nothing short of remarkable.