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The Hidden Cost of Marketing Workflow Disconnects

February 18, 2025

The Hidden Cost of Marketing Workflow Disconnects: Millions Lost Annually

The Costly Cycle of Disconnection

The typical marketing workflow often follows a familiar but costly pattern. It begins with research teams carefully developing strategies aimed at specific market segments, with each detail meticulously crafted to target the right audience. From there, agencies step in, recreating these segments to shape the planning and creative direction. Next, media platforms take over, reworking the segments once again for activation. Finally, each platform measures its impact in isolation, without considering the bigger picture.

This fragmented approach leads to a critical disconnect between the different stages of the marketing process. Not only does it dilute the effectiveness of go-to-market strategies, but it also wastes valuable resources—time, money, and talent. When each piece of the process operates in a silo, the result is a cycle that undermines the potential of even the most well-thought-out campaigns.

The Real-World Impact

Consider a major consumer brand that invests heavily in market research to identify a lucrative new segment of eco-conscious Gen Zs and Millennials. Their research team develops a compelling strategy to target this group. However, as the strategy moves through the marketing workflow:

  • The agency interprets the segment differently, slightly altering the targeting criteria.
  • The media buying team further adjusts the audience definition to fit their platforms.
  • Measurement teams use their own metrics, which don’t align perfectly with the original segment.

The result? A campaign that misses the mark, with millions spent reaching an audience that doesn’t quite match the carefully researched target group.

Breaking the Cycle: The Big Village Approach

Big Village offers a revolutionary solution to this pervasive problem. By providing data-driven solutions that preserve the fidelity of market segments across research, planning, activation, and measurement, we ensure seamless alignment throughout the entire marketing workflow.

Our approach includes:

  1. Always On, Always Connected Data: Ensuring consistency from strategy development to campaign measurement.
  2. Audience Extension: Unlocking deep insights on audience profiles and media behaviors, driving precise campaign planning and activation.
  3. Seamless Integration: Projecting research directly into digital marketing environments and CRM systems, maintaining continuity between strategy and execution.

The Big Village Difference

By eliminating workflow inefficiencies, Big Village helps brands maintain the integrity of their go-to-market strategies, ensuring that every element stays aligned and focused. With a streamlined approach, brands can reduce wasted ad spend by ensuring their targeting is precise and on point. Consistent audience definitions across the board lead to improved campaign performance, while measurement efforts provide more accurate and actionable insights, enabling brands to make smarter, data-backed decisions moving forward.

With data driving nearly every decision today, can your brand really afford to keep losing millions to misaligned marketing workflows? It’s time to rethink the way things are done and move toward a more integrated, data-driven approach that actually delivers results.


Want to learn more? Reach out to us today to discuss how we can help you build a thriving online community that delivers actionable insights and drives business success.