Skip to content
Infographics
Insights

The Pulse: Tech Impact on Retail Check-Out

May 2, 2023

We surveyed Americans on their experiences with technology during the retail check-out process.

 

What do they prefer, where do they struggle, and how do they feeling about tipping? Find out more below!

 

When checking out at a retail store, do you have…?

 

When checking out at retail stores, how troublesome to you is…?

 

When checking out at a retail store, do you prefer…?

 

When checking out at a restaurant, do you tip in the following situations?

 

When checking out at a retail store or restaurant, do you worry about privacy and data security when…?


Methodology

This CARAVAN survey was conducted by Big Village Insights among a demographically representative U.S. sample of 1,010 adults, 18 years of age and older. The survey was live from April 28th – April 30th, 2023.

Learn more about our Online CARAVAN® omnibus surveys here.

Contact us at caravaninfo@big-village.com for more information.